In fact, there are several common misspellings that might mislead anyone wondering what this term means. Queues get confusing sometimes, especially when you’re talking about spelling. This can be as simple as letting people line up and be served in that order in a retail business, or giving out numbers and pushing people toward individual customer service windows. Assigning them a spot in line is a better way of keeping customers organized for both them and the business. Everybody wants to be served on time and in order. In a business context, queues are about how you order and attend to customers. Standing in a first-come-first-served line to buy that band’s CD, on the other hand, is a classic queue. For someone or something to be queued means that there must be underlying order in the wait.Ī concert where everyone gets to jam along to the music at the same time doesn’t constitute a queue. Starting very simply, who or what is queued? And how are queues defined?Īccording to the most general definition, a queue is people or objects waiting their turn to be serviced. Fortunately, you won’t have to wait around this time to find out more about queuing. Unlike the winding line inside your local government agency, queues haven’t been around forever. What does queued mean? What is the history behind queuing up? How do you define queues? Is there a psychology behind something as simple as waiting in line? So how much do you really know about queuing? You need to have a thorough understanding of lining up if you want to improve how you do business. But queuing is an essential part of the customer experience. Sure, you may understand what a line means when you see it. At this point, you only need to see a line stretching out before a store to immediately know there’s going to be a long wait. From cafeteria lunch lines to grocery store waits, people have been standing in lines their whole lives. How much do you know about waiting in line?
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